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On Demand CE
The following classes are available for CE credit. You can view the classes without logging in, however, if you decide to take the exam for CE credit, you will be prompted to log in. If you don't have an account, you can create one for FREE.
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Visit the Live Webinar page to see the full list of upcoming live training.
(click here)
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"That's More Than I Was Expecting" - Secrets of Overcoming the Toughest Financial Arrangements Objections
Presenter: Steven J. Anderson
CE Credits: 1 CEU (Home Study)
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Release Date:
2/22/23
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You hear it every day from patients: "That's too much money." "Let me think about it.","Will my insurance cover all of it?"...and on and on. In this information-packed, entertaining CE webinar, you will learn about: Words you should never use when presenting financial arrangements. The #1 most common financial arrangement mistake that derails acceptance and what you can do about it. Options for patients who “don’t qualify.” How to inject peace-of-mind into the financial arrangements decision. How to remove the biggest hidden obstacle to successful financial arrangements.
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Case Acceptance Essentials: How and When to Offer Patient Financing
Presenter: Adrian Valente
CE Credits: 1 CEU (Home Study)
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Release Date:
11/8/22
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Dental teams are intimately aware that patients’ ability to afford treatment remains an ongoing challenge. The reality is, with rising inflation, things are likely to get worse before they get better. Tools to alleviate money concerns are essential. Becoming an expert at how and when to present financing can help you provide a better patient experience and get more patients to “yes.”
With your office managers (or you) on the front lines discussing payment every day, this CE webinar is designed with you in mind. We will teach you how to coach your team and elevate your patient financing conversations and treatment presentation skills with proven strategies to increase your case acceptance success.
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I Can Afford It - Secrets of Financial Arrangements that Get a "Yes!"
Presenter: Steven J. Anderson
CE Credits: 1 CEU (Home Study)
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Release Date:
9/19/22
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In this CE webinar, discover
• The #1 most common financial arrangement mistake that derails acceptance...and what you can do about it
• Options for patients who “don’t qualify.”
• 5 essentials that will catapult your financial arrangements success.
• The myth behind most financial objections and the alternative that will take you to a “Yes!”
• 3 words you should NEVER say when presenting financial arrangements.
• 50 ways to pay – how to dramatically expand your payment options.
• How to remove the biggest hidden obstacle to successful financial arrangements.
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Solving the Patient Payment Dilemma: How to Turn a No into a Yes!
Presenter: Dr. Sam Shamardi
CE Credits: 1 CEU (Home Study)
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Release Date:
6/19/22
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The modern dental professional is better prepared to diagnose and execute complex cases today than ever before, yet one major hurdle remains unchanged: the patient's financial ability to accept treatment. Financing solutions were developed to help patients overcome cost as a barrier, yet they continue to underserve you and your patients—88% of dental professionals report they are not completely satisfied with their existing solution. This CE webinar reviews the flaws with financing and how practices are modernizing their approach with a new technology that expands patient acceptance of extensive treatment, resulting in increased productivity and completion of cases that would otherwise not be treated.
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Did My Patient Just Refuse Periodontal Therapy but Buy a New TV for the Super Bowl?
Presenter: Dr. Ankur Gupta
CE Credits: 1 CEU (Home Study)
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Release Date:
4/12/22
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After this CE webinar, the participant will
• develop a patient-centered, emotion-based clinical exam, shedding the coldness and objectivity taught in dental school
• understand the major psychological barriers preventing patients from moving forward with treatment, and learn the best ways to uncover and empathize with those
• discover the value in starting the new patient interview during the initial phone call
• return to the office the next day with several actionable tools that will get your patients to say "yes" to complex full mouth treatment
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